Reviews

Patrick,
5.0

03.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The hotel is excellent maintain and the staff very helpful and friendly. Would recommend 100%

Fiona,
5.0

03.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I could not reccomend this hotel highly enough. The rooms are very comfortable and well cleaned. The bar provided excellent entertainment and served lovely food. The thing i was most impressed with was the customer service provided by every staff member I encountered during my stay, they were all so friendly and helpful. We enjoyed our stay so much we booked another stay as soon as we got home!

Brendan,
5.0

23.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great location .short walk to town.excellent leisure centre and plenty parking

Ray,
4.8

19.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely staff, really makes a huge difference to the atmosphere of a place. Food great in the bar, very tasty! Very good selection of food for breakfast in the restaurant but not a great choice for dinner. Entertainment in the bar at night was was very good, we could hear it in the room when we went up but we are not light sleepers so didn't bother us! The room itself was a good size, bed was very comfortable and the plug sockets beside the bed were great for charging the phone within reach! Only downsides to the comfort in the room , was the heating seemed to be on a timer and when it was off the room was a little cold, And the shower was a bad design - in order to adjust the temperature after turning it on we had to lean in through the freezing water as the shower head and the controls were on the back wall and not on the side as would have made sense! With the result that the floor was soaked and if like me you turn the water on before getting undressed it's a bit messy!! not a downside for us, but the bathroom lovely as it was, didn't seem to be quite finished as there was no grout between some of the tiles and some areas of the bedroom had not been painted after plastering- sounds worse than it actually was and didn't cause us any real issues. Overall the weekend was a success for us and we would definitely come back and stay again.

Catherine,
5.0

05.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a great stay, really nice friendly staff, great bar and food, very accommodating staff in the bar, really lovely rooms.